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Call Member Services

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Call Center Hours (ET)

Monday, Tuesday, and Thursday from 8:00 am to 5:00 pm
Wednesday from 9:00 am to 5:00 pm
Friday from 8:00 am to 6:00 pm
Saturday from 9:00 am to 1:00 pm

Email Our Support Staff

support@tvfcu.com

Some Additional Important Numbers

To report a TVFCU ATM, Visa debit/check card, or HELOC credit card lost or stolen: 1-866-333-4740

To report a TVFCU VISA credit card or TVFCU MasterCard, lost or stolen: 1-800-635-0581

To report a HELOC credit card lost or stolen: 1-800-635-0581

WorldPoints® Redemption

WorldPoints® Redemption Center 1-800-433-5662

MyConcierge-24-hour personal assistance 1-800-435-7291

From International Locations, Call Collect 1-302-457-1650

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