Online Security
Security Center
Online24 Security
At TVFCU, we do the worrying for you. We have established strict security standards, which provide protection for your credit union accounts.
Security Overview
Below is a general overview of the precautions that are taken to ensure that your online visit to Online24 is safe and secure.
Using the Online24 Login on the online24.tvfcu.com pages is safe, since your User ID and Password are transmitted via a secure session that is established between your browser and our systems. Your information is encrypted using a 128-bit encryption algorithm and sent to our systems for authentication into Online24. Please note that Tennessee Valley Federal Credit Union never transmits your information without it being encrypted first.
Authentication
In order to use our online services you must have a User ID and a password. Your password for Online24 is the key to unlock your financial information. Tennessee Valley Federal Credit Union employees do not have access to your password. If your password is entered incorrectly three times at the login page, your account will be locked out. You will then need to contact TVFCU to be authenticated and unlocked, or to have a new password sent.
To maintain high levels of security, the following recommendations have been established for selecting a password:
- When selecting your password, do not select one that is easily known by others
- Do not give your password to anyone
- Do not Auto Save your password in your browser
Encryption
We require the use of a secure browser to access your account online. Your browser must be equipped with SSL (Secure Socket Layer) with 128-bit or higher encryption to communicate with our servers.
Network Security & Monitoring
We use many layers of security to provide added protection, rather than a single layer such as a firewall. This places multiple barriers between the outside world and our business-critical information resources. We do use firewalls; but we also use our routers and intrusion detection systems to protect the Credit Union's online banking and other networks from unauthorized traffic. All network activity accessing our business-critical systems is logged, monitored and audited continuously.
Session Cookies
Our Internet servers use session cookie technology to ensure account confidentiality and security. A cookie is a temporary object that allows you to browse within password-protected areas of our web site. The cookie is only valid during your current login session and is automatically discarded after periods of inactivity or log off.
Virus Scans
We use several layers of virus detection software. This software scans our network to detect any virus activity that may be introduced. Our email servers also provide the same protection, scanning each incoming document.
Browser, OS and Platform Requirements
We support the following:
- MS IE 6.0.x & 7.0.x
- Firefox 1.5, Firefox 2.0
- Safari 3.0
Due to the amount of browsers and operating systems on the market today, we are unable to test and support all versions, other platforms maybe compatible but optimal viewing and navigation may not occur. This list was based on the most popular browsers used to view this site.