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The Path to Your Best Mortgage Solution Starts Here

Purchase

Refinance

Build

Conventional Loan: Fixed rate mortgages. For your primary residence, second home, or investment property.
Portfolio Loan: Programs specific to TVFCU created with our members' needs in mind. Fixed rate or adjustable rate mortgages.
Jumbo Loans: For those looking to borrow over $806,500 (as of 2025). Fixed and adjustable.
VA Loans: No down payment or mortgage insurance—exclusive to eligible veterans, active-duty service members, and spouses.
FHA Loans: For those seeking flexible credit qualifying criteria or low down-payment options for their primary residence.
Home Equity Options: Offered as a fixed-rate Loan, or Line of Credit (HELOC).
Land Loan: Offered as a fixed rate or adjustable rate.

How to Get Started

Your Loan Is Just Clicks Away

We make it easy.

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Real Rates. In Real Time.

Get instant access to the most up-to-date loan rates and options available through TVFCU. With this calculator, you can easily compare, customize, and find the mortgage that fits you best.

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Fixed-Rate Loan

When Consistency Matters Most

Understanding the intricacies of mortgage loan options is crucial for making a more informed decision.

  • Unchanging, “locked-in” payments that let you accurately forecast and manage your finances without surprises.
  • Protection from interest increases, ensuring your mortgage rate remains unchanged even if market rates rise
  • Long-term stability that’s ideal for those planning to stay in their homes for extended periods
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Adjustable-Rate Loan

When Flexibility Is Important

Adjustable-rate mortgages (ARMs) offer interest rates that adjust periodically based on market conditions, providing potential advantages.

  • ARMs often start with lower interest rates compared to fixed-rate mortgages, resulting in reduced initial monthly payments.
  • If market interest rates remain stable or decrease, borrowers may benefit from lower payments over time.
  • Short-term suitability is ideal for those planning to sell or refinance before the adjustable period begins.
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VA Loan

Committed to Those Who Serve Our Nation

VA loans, backed by the U.S. Department of Veterans Affairs, offer eligible veterans, active-duty service members, and their families exceptional advantages.

  • Tailored financing to offer veterans and active-duty personnel accessible solutions.
  • Little to no down payment requirements for eligible borrowers.
  • Lower your monthly costs — no private mortgage insurance (PMI) required.
  • Less stringent qualifying criteria, simplifying the process.
  • Personalized support from our local team throughout the application process.
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TruHome Solutions

The Mortgage Service You Deserve

As TVFCU Mortgage grows, we’re teaming up with TruHome Solutions to help service our first mortgages, second mortgages, and land loans. It's the same TVFCU service, now with state-of-the-art technology behind it.

Visit the TruHome website

Meet Our Team

With better rates, faster approvals, and more loan options than ever, TVFCU is ready to be your go-to, award-winning mortgage team. Let’s make home happen.

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Terri Sliger

NMLS #593715
Internet Applications & Contact Us Inquiries

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Lee Cox

NMLS #657733
Eastgate Branch, Hamilton Place Branch, East Ridge Food City Branch, Lee Highway Food City Branch, East Hamilton Food City Branch

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Jennifer Cheatham

NMLS #593676
South Cleveland Branch, Athens Branch, Ocoee Food City Branch, Etowah Food City Branch

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Wendee Gibson

NMLS #501420
North Cleveland Branch, Ooltewah Branch, West Cleveland Food City Branch

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Holly Graham

NMLS #2180982
Hixson Branch, Highway 58 Branch, Red Bank Food City Branch, Volkswagen Branch

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Jessica Parrish

NMLS #1574656

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Tina Peters

NMLS #1395683
Soddy Daisy Branch, Dayton Branch

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Linda Wright

NMLS #659353
Kimball Branch, City Center Branch, Southside Branch, TVA Branch

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Mary Penagos

NMLS #1237527
Dalton Branch, Chickamauga Branch, Chatsworth Food City Branch, Roper Branch

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Danita Beach

NMLS #934211

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Melanie Carter

NMLS #212918
Ringgold Branch, Fort Oglethorpe Branch, Hwy 41 Food City & Trenton Food City

More About Melanie Apply With Melanie

Frequently Asked Questions

A mortgage pre-qualification is an initial assessment by a lender that gives you an estimate of how much you might be able to borrow for a home loan, based on basic financial information you provide.

A down payment is the initial amount of money you pay upfront toward the purchase of a home when you get a mortgage. It’s typically expressed as a percentage of the home’s purchase price.

For example, If you’re buying a $300,000 home and put down 10%, your down payment is $30,000 (and you’d finance the remaining $270,000 with a mortgage).

TVFCU does not charge any upfront fees for applying for a mortgage. As part of the loan closing, there are costs that are typically associated with obtaining the loan.

Finding out your buying power starts with getting pre-qualified for a loan. Understanding your gross monthly income, your total monthly debts, your credit score, and how much money you have available to use as a down payment are the first steps in the process.

Verifying Insurance FAQs

TVFCU requires members to carry comprehensive and collision auto insurance, homeowner’s insurance, or flood insurance coverage protecting the credit union’s interest for the full term of the loan.  When you obtain a loan, you are obligated to notify us of your coverage.

We have not received proof of insurance coverage on your loan, or you have provided proof of coverage but the coverage does not meet the minimum requirements for coverage (for example, for auto insurance we require a deductible of $1,000 or less and that TVFCU is listed as lienholder). In accordance with the security agreement, the credit union obtained insurance to protect the credit union’s interest in the collateral.  The cost of that insurance is added to the balance of your loan, which increases your monthly payment.

Please provide proof of your insurance by uploading your policy to www.myinsuranceinfo.com.  A reference number is not required to submit your proof of insurance, but if you have one please provide it. We will verify the insurance documents to ensure it meets the minimum requirements set forth in the security agreement and that the effective date matches the missing insurance period. If the insurance is deemed to meet all requirements and dates associated with purchased policy then a refund for the cost that was assessed to your loan will be refunded.

The insurance we have purchased covers the collateral for your loan only. However, state law may require different insurance, and you will likely find a less expensive option if you shop for insurance yourself.  We recommend you do buy your own insurance and show us proof of coverage.  If you do, we can remove any unearned premium from the insurance we have purchased and your payment will be adjusted accordingly.

Call our Collections Department at 423-634-3550 to let them know. We recommend you pay what you can today.  You will be delinquent the additional amount, but you have 10 days before a late fee is incurred, and 30 days before it affects your credit report.

We attempt to notify members of the need for Proof of Coverage in the following ways:

  • Multiple letters and emails requesting proof of coverage are sent prior to placement of insurance on your loan.  If insurance is placed upon not receiving proof of coverage, a subsequent notification informing you of the insurance that was added to your balance is sent.
  • The addition of the insurance to your loan balance is reflected on your statement in the month the insurance is added to your loan.

Our Insurance Services Team is ready to help with your proof of insurance! You can reach them by calling: 1-800-653-8812 and let them know you want to provide Proof of Insurance.

Personal Banking Solutions

CREDIT CARDS

Start Spending Smarter

Get convenient and flexible spending power, packed with benefits.

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PERSONAL LOANS

Flexible Financing For Every Need

New car? Vacation? Surprise expense? We’ve got you covered.

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HOME EQUITY

Tap Into Your Home’s Value

Leverage your home equity for flexible and affordable financing.

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