Security Resources

Phishing involves deceptive emails or websites designed to steal your sensitive information—like online banking credentials or financial data—by mimicking legitimate organization. Be cautious of emails with suspicious links, misspellings, vague greetings (“Dear member”), or requests for personal info. Before clicking any weblink, hover your mouse over it to preview where it will take you. Make sure the website matches what you expect. Also double-check the sender to make sure the message is trustworthy.

Vishing (voice phishing) uses phone calls—often with caller ID spoofing—to impersonate legitimate entities (like banks, government agencies, or tech support). Scammers pressure you to reveal personal or financial info or make payments. Watch out for urgent phone calls asking for banking details, password codes, or threats (e.g., arrest warnings). Legitimate organizations will never ask for passwords or MFA codes via phone—hang up and call the official number back.

Smishing (SMS phishing) uses fraudulent text messages pretending to be from trusted institutions. These messages may include links or phone numbers, aiming to trick you into giving up credentials or private data. Be suspicious of unexpected texts asking you to click links or call numbers. Mobile devices often hide full URLs. If a message seems urgent (e.g., account locked), verify by visiting your institution’s official site or calling them directly.

Identity theft occurs when someone uses your personal data—like your name, SSN, or credit account numbers—without permission to commit fraud or crimes. Each year, millions are affected, and thieves can misuse your information in many ways, such as opening new accounts, getting utility services, or even committing crimes in your name.

Act quickly!

• Place a fraud alert with credit bureaus and review your reports.
• File an FTC Identity Theft Affidavit and police report.
• Close or replace affected accounts.
• Order new cards and monitor credit regularly.

YOUR$ digital banking is secured with:

• 256-bit SSL encryption
• Strong password requirements and account lockouts
• Multi-factor Intelligent Authentication (risk-based challenge questions)
• Firewalls, intrusion detection, virus scanning, session cookies

Use a strong, unique password, enable multi-factor authentication, and monitor your account regularly for unusual activity. Always log out when finished, especially on shared or public devices.

Yes. Use current versions of Chrome, Edge, Firefox, or Safari, all of which support 256-bit encryption. Unsupported or outdated browsers may fail to protect your data properly .

TVFCU utilizes advanced encryption, secure authentication methods, and continuous monitoring to protect member data. We also educate members on security best practices to help maintain a secure banking experience.

Additionally, all of our Perks Checking Accounts come with ID Theft Aid, providing you with extra peace of mind and support in the event of identity theft. Learn more about Perks Checking.