January 21, 2026
TVFCU’s Snow Day Advantage: Banking, Whatever the Weather
Lisa Elrod
VP Branch Operations
Winter weather can make daily life a little more challenging, but at TVFCU, we’re here to make sure your banking stays simple and accessible—even on snow days.
Access Banking Anytime with tvfcuLIVE Stream, Phone Line, and ITMs
Video Chat from anywhere
For those who prefer to stay indoors, tvfcuLIVE Stream is a convenient way to connect with member service representatives from wherever you are. Through the TVFCU website or the tvfcuLIVE Stream app, you can handle your banking needs with personalized support, right from your computer or phone.
Even in bad weather, tellers available
If you are able to safely access a branch drive-thru or Food City, our ITMs are available to connect you with a live TVFCU representative through video chat 7 a.m. to 7 p.m. Monday through Saturday.
Give us a call
Even when the weather is bad, our LIVE Line has TVFCU Live Tellers ready to help. Give us a call at 423-634-3600 Monday – Saturday, 7 a.m. to 7 p.m.
TVFCU is Here for You
TVFCU is always ready to help! Whether you’re using ITMs, connecting through tvfcuLIVE Stream, calling us, or visiting us inside Food City, TVFCU is here for all your banking needs. We hope you stay safe and warm!
