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Get valuable perks when you upgrade from your current checking account to TVFCU Perks Checking

Gain access to amazing local and national discounts, added protection, and other money-saving perks when you upgrade to a TVFCU Perks PlatinumPerks Plus or Perks checking account.

Making the upgrade is simple and easy to do. Choose the method that's best for you! Once your account has been activated, you will have convenient access to TVFCU Perks from your mobile devices or desktop.


GIVE US A CALL: Call the tvfcuLIVE Line at 423-634-3600 to request the upgrade by phone, Monday-Saturday, 7 a.m. - 7 p.m.

VIDEO CHAT WITH US: Download our tvfcuLIVE Stream video banking app on your smart device or on your desktop by activating the orange "Video Banking" flag on the right hand side of your screen at Video chat live with a TVFCU  personal consultant who can assist you with the upgrade and answer any questions you may have.

Hours of availability:

  • Monday - Thursday, 9 a.m. - 5 p.m.
  • Friday, 9 a.m. - 6 p.m.
  • Saturday, 9 a.m. - 1 p.m.

MAKE AN APPOINTMENT AT A BRANCH: View Lobby Hours, then request a date and time to make the upgrade in person at your local branch, using our Appointment Request Tool. A TVFCU representative will confirm your desired appointment time and we'll look forward to your visit.

SEND US A REQUEST: Email is not secure. Never email your account numbers, PIN or Social Security number. Instead, use our secure Contact Us form to enter your preferred contact information. In the Questions box, enter the word "UPGRADE". A TVFCU representative will reach out to to help you with the upgrade.


You'll never miss a deal with the free TVFCU Perks Savings mobile app; Powered by BaZing 

Available in the App Store and Google Play by searching "TVFCU Perks"

Here are the great PERKS and added protections of the TVFCU Perks Checking Accounts.

Perks Checking Tools
Shop local, save local with TVFCU Perks savings app
Cell phone protection
ID theft aid
Roadside assistance
Travel accidental death coverage
Health Savings Card
Buyer's Protection and Extended Warranty
Great interest on your checking balance



If you have questions about BaZing benefits, call BaZing Customer Service at 855.822.9464

(8 a.m. - 5 p.m. CT, Monday - Friday).

Video Banking

Thank you for contacting tvfcuLIVE Stream.

Video Banking is currently closed, but please check back during our business hours to speak with a tvfcuLIVE Stream Personal Consultant.