Mechanical Breakdown Protection
Driver protection for the things that matter most
Benefits included with each level of coverage
24/7 Emergency Roadside Assistance
Road Hazard Tire & Wheel
Key Replacement
Paintless Dent Repair
Windshield Repair
24/7 Emergency Roadside Assistance
Road Hazard Tire & Wheel
Key Replacement
Paintless Dent Repair
Windshield Repair
We've Got You Covered
Whether you’re buying a car for yourself or for a loved one, it should be a worry-free experience from the moment you make the purchase. As a valued member, you can get best-in-class vehicle coverage for the best value—keeping you on the right track and protecting you from unexpected repair costs if a breakdown occurs.
Ready to get started? Give us a call at 423-634-LOAN.
Did You Know?
- If you drive more than 12,000 miles per year, your factory warranty may expire before it reaches its time limit.
- Repair frequency increases as mileage increases.
- Today’s vehicles have more high tech components, which could lead to higher repair costs.
Consider Average Auto Repair Costs
Today's vehicles are more advanced than ever, and repair costs can add up quickly. Mechanical Breakdown Protection can help keep unexpected repair expenses from disrupting your budget, giving you more peace of mind on the road.
- Engine $9,087 - $11,571
- Transmission $6,518 - $7,455
- Hybrid Generator $2,952 - $4,713
- Cylinder Head $4,035 - $4,968
- Radiator $1,164 - $1,153
- Alternator $1,065 - $1,324
Repair costs were calculated using a national average of $125 per hour for labor. The vehicles used in the calculation are as follows: BMW 328i 2.0L, Chevrolet C1500 Silverado 5.3L, Dodge Grand Caravan V6, Honda Accord 2.4L, Mazda 6 – 2.5L V4, Mercedes Benz CLS400 3.0L V6, Nissan Maxima 3.5L, Ford Explorer 3.5L V6, Toyota Camry 3.5L V6, VW Jetta GLI 2.0L. Vehicles are model year 2015.
Electric Vehicles Need Coverage Too
Electric Vehicles have many specific, complex components with hefty price tags if they need repairs. MemberCare's Elite level of coverage includes these EV components to help protect your budget.
EV Components' Average Repair Costs
- EV Drive Motor $4,768 - $33,419
- EV Transaxle $1,414 - $6,289
- EV Battery Control Module $691 - $21,037
- EV Auxiliary Heater $1,288 - $2,245
- EV Charger $2,012 - $2,848
- EV Water Pump $413 - $1,231
Repair costs were calculated using a national average of $160 per hour for labor. The vehicles used in the calculation are as follows: 2020 Nissan Leaf, 2019 Chevrolet Bolt, 2020 BMW i3, 2019 VW eGolf, 2019 Hyundai Ionic, 2019 Jaguar I Pace, 2021 Ford Mach-E, 2019 Audi e-tron, 2020 Kia Niro, 2020 Mini Cooper SE, 2020 Porsche Taycan 4s and 2019 Honda Clarity EV. All vehicles and manufacturers are registered trademarks of their respective corporations.
Log in to your MemberCare account here.
If you haven’t logged in before you will need to sign up first. Click sign up then you will be prompted to enter your first name, last name, phone number, and email address exactly as it appears on your contract.
Contact TVFCU at 423-634-LOAN if you need additional assistance.
You can find and print your MemberCare driver protection ID card so it’s handy in the event you need assistance by clicking here.
You can contact MemberCare Claims at 844.237.3498
1) Take your vehicle to a licensed repair facility. If your vehicle needs to be towed, please call 24/7 Emergency Roadside Assistance at 855.440.0761.
2) Authorize the repair facility to perform the necessary diagnosis and get a repair estimate.
3) Have the repair facility contact MemberCare Claims at 844.237.3498 to obtain a repair authorization number prior to beginning any repair work.
4) Pay the deductible noted in your contract for any authorized repairs covered by your MemberCare contract.
Personal Banking Solutions
AUTO LOANS
Hit the Road With Peace of Mind
Whether it’s a fresh-off-the-line car or a dependable used vehicle, we finance both with attractive terms.
Learn MoreAUTO LOAN REFINANCING
Revisit Your Loan
Get a lower interest rate with a fast, easy process.
Learn MoreCHECKING
Manage Your Money With Ease
Enjoy the benefits of four custom checking account options.
Learn More
