Contact Us
Whether you prefer a quick call, a face-to-face video chat, or just need to send a message, TVFCU offers multiple ways to connect with our team.
Call TVFCU Directly
Need Help Fast?
For immediate assistance, please call 423-634-3600 (Monday-Saturday, 7 a.m. – 7 p.m.) to speak with a representative about:
- Online banking and YOUR$ support
- Account or debit card issues
- General banking questions
TVFCULive Stream
Prefer Face-to-Face?
tvfcuLIVE Stream lets you talk with us face-to-face, with no branch visit needed. Connect via desktop or mobile for secure, real-time help with account opening, maintenance, payment assistance, and much more.
- Mon–Thurs: 9 a.m. – 5 p.m.
- Friday: 9 a.m. – 6 p.m.
- Saturday: 9 a.m. – 1 p.m.
*Message and data rates may apply.
Credit & Debit Card Support
Need Help With Your Credit or Debit Card?
Rest easy knowing you’re covered 24/7. Depending on your need, one of the below numbers will help get things back on track.
- Credit Card Support (US): 866-234-4691
- International Credit Card Support: 701-461-1772
- Debit Card Activation or PIN Change: 866-234-6436
Still Have Questions?
There are many ways to contact us to help get you back on track. Although we love to chat, we understand that some questions require more attention than others. If your request isn’t urgent, feel free to send us a message using our contact form.
Your use of Online and/or Mobile Banking may result in fees or charges for data usage or text messaging charges imposed on you by your mobile service provider for your use of or interaction with Mobile Banking. You agree to be solely responsible for all such fees, limitations and restrictions imposed by your provider. You agree that only your mobile service provider is responsible for its products and services.
This online email form is not secure. Never email your account numbers, PIN or Social Security number. If you can’t access your account, need to reset your password, or need general assistance with YOUR$ digital banking, contact us through the above channels. This is a general inquiry form. Send us an email below with your Name, Email Address, Phone Number and general question/ inquiry only, and we will be back in touch within 1 business day; with the exception of weekends or holiday, in which case, we will reach out to you the next open business day.
