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Your account is now protected with two-factor authentication

The security of your account is always a top priority at TVFCU. That's why we've recently implemented a new two-factor authentication feature for both tvfcuONLINE and tvfcuMOBILE banking platforms.
 
So what does that mean for you?
 
Effective Wednesday, September 22, 2021 when you log into tvfcuONLINE via desktop and the tvfcuMOBILE banking app, you may be prompted to enter a code. Simply enter the code sent to your device to complete authentication.

LEARN MORE AT tvfcu.com/account-updates

 


Lobby Services:

We are pleased to provide open lobby services at the branches listed below.  This list is subject to change without any other notice, so please check it for updates before driving to a branch.

TVFCU's implementation of technology and remote access services means members are no longer required to enter a branch to have a relationship with us! We encourage everyone to continue using our drive-thru ITMs, eServices and remote access features, including tvfcuLIVE Line, tvfcuLIVE Stream, and tvfcuONLINE with mobile deposit and bill pay. Individuals can also open an account or apply for a loan through tvfcu.com.

Branch Lobby
Location
Lobby Services
OPEN
Drive Thru
Hours
Athens View OPEN Hours
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7 a.m.-7 p.m.
Monday - Saturday
Chattanooga-
City Center
View OPEN Hours
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7 a.m.-7 p.m.
Monday - Saturday
Chattanooga-
Eastgate
View OPEN Hours
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7 a.m.-7 p.m.
Monday - Saturday
Chattanooga-
Hamilton Place

View OPEN Hours
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7 a.m.-7 p.m.
Monday - Saturday
Chattanooga-Hwy 58

View OPEN Hours
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7 a.m.-7 p.m.
Monday - Saturday
Chattanooga-
Southside

View OPEN Hours
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7 a.m.-7 p.m.
Monday - Saturday
Cleveland- North View OPEN Hours
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7 a.m.-7 p.m.
Monday - Saturday
Cleveland- South View OPEN Hours
Image
7 a.m.-7 p.m.
Monday - Saturday
Dayton View OPEN Hours
Image
7 a.m.-7 p.m.
Monday - Saturday
Fort Oglethorpe View OPEN Hours
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7 a.m.-7 p.m.
Monday - Saturday
Hixson

View OPEN Hours 
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7 a.m.-7 p.m.
Monday - Saturday
Kimball View OPEN Hours
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7 a.m.-7 p.m.(ET)
Monday - Saturday
Ooltewah View OPEN Hours
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7 a.m.-7 p.m.
Monday - Saturday
Ringgold View OPEN Hours
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7 a.m.-7 p.m.
Monday - Saturday
Soddy Daisy

View Open Hours
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7 a.m.-7 p.m.
Monday - Saturday

Our branch drive-thrus are open from 7 a.m. – 7 p.m. Monday –Saturday. At this time, our branch lobbies are open for walk-in service during regular business hours, Monday - Friday. We encourage you to make an appointment to avoid a possible wait. Please click the link above to request an appointment. We will give you a call back to confirm the day and time, and schedule your appointment.

EXAMPLES OF SERVICES WHERE AN APPOINTMENT CAN HELP WITH WAIT TIMES: 

  • Coin Machine
  • Records Printing
  • New Accounts
  • Notary Services
  • Account Servicing
  • Cashiers Checks
  • ATM/Debit Cards - New or Replacement
Branch Lobby
Location
Closed to Walk-In Traffic Drive Thru
Hours
All Branches Are Open Available by Appointment Only
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7 a.m. - 7 p.m. 

Monday - Saturday

 

Food City Branch Lobby
Location
STATUS

Etowah

OPEN

Monday - Friday, 10 a.m. - 7:00 p.m.

East Hamilton

OPEN

Monday - Friday, 10 a.m. - 7:00 p.m.

Highway 41

OPEN

Monday - Friday, 10 a.m. - 7:00 p.m.

Red Bank

OPEN

Monday - Friday, 10 a.m. - 7:00 p.m.

Lobby services at the TVA COC branch are suspended.

Our walk up ITMs are available from 7 a.m. - 7 p.m. Monday - Saturday.

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Digital Tools, Video Banking & Mobile Apps

Members who prefer to refrain from public places or enjoy maximizing technology from the comfort of their homes may take advantage of the variety of online banking and digital banking methods with TVFCU.

DRIVE-THRU TECHNOLOGY: Use tvfcuLIVE Studio ITMs in the drive-thrus to connect with a TVFCU personal teller located back at our downtown headquarters. Members may cash checks, deposit cash and checks, withdraw cash, make loan payments and transfer funds.

Hours of availability: Monday - Saturday 7 a.m. - 7 p.m.

GIVE US A CALL: Speak with us over the phone. Call the tvfcuLIVE Line at 423-634-3600 for transfers and basic account services.

Hours of availability: Monday - Saturday 7 a.m. - 7 p.m.

 
VIDEO BANKING: Download our tvfcuLIVE Stream video banking app on your smart device or on your desktop by activating the orange "Video Banking" flag on the right hand side of your screen at tvfcu.com. You'll be connected to a TVFCU personal consultant to open new accounts or make general account inquiries or changes.

Hours of availability:

Monday - Thursday 9 a.m. - 5 p.m.

Friday 9 a.m. - 6 p.m.

Saturday 9 a.m. - 1 p.m. 

DESKTOP tvfcuONLINE BANKING: With tvfcuONLINE, you can transfer funds, make loan payments, view account balances, pay bills and more.

tvfcuMOBILE APP: You can also download the tvfcuMOBILE app to check your balance, transfer funds and mobile deposit checks.

ONLINE TOOLS: Alternatively, we have self-serve eServices.
 
Available to members with a checking account, mobile banking and mobile check deposit help members avoid in-branch trips. Secure mobile payments for Apple®, Google®, and Samsung® save valuable time at check out at most major retailers.
 
TVFCU's online banking and mobile app banking optios are free, secure and easy to use. Members can enjoy the advantage of a branch, yet never step foot into one.

 

Educational Resources

FINANCIAL

  • IRS-

The IRS has also issued a warning about coronavirus-related scams tied to the economic impact payments. They've highlighted several tactics used by scammers, including: emphasizing the words “stimulus check” or “stimulus payment”; asking taxpayers to sign over their economic impact payment check to them; asking victims to verify personal or banking information via phone, email, text or social media to receive or speed up their payment.

https://www.irs.gov/coronavirus/economic-impact-payment-information-center

 

COMMUNITY

 

 

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Video Banking

Thank you for contacting tvfcuLIVE Stream.

Video Banking is currently closed, but please check back during our business hours to speak with a tvfcuLIVE Stream Personal Consultant.