YOUR$ Digital Banking

No. The term Digital Banking refers to both online banking and the mobile app. YOUR$ Online and YOUR$ Mobile are one platform that has all the same features whether on your computer or mobile device—which is why we call it YOUR$ Digital Banking.

Inside the app or on the website, look under the “Financial Planning” tab for a variety of virtual tools to make your credit better as well as manage your spending and saving activity, like categorizing spending or setting savings goals. This tool is even more powerful when you add accounts from other financial institutions for a complete overview of your total spending.

Unfortunately, the App Store and Google Play Store search algorithms can be incorrect, even if you’re searching for our app by name or using the name of the credit union. Instead:

• Look for the TVFCU logo: a circle with teal waves at the top, an orange space at the bottom, and a white field that has “TVFCU” in black letters.

• In the App Store, on Apple devices, it will be listed as “tvfcuYOUR$.”

• In the Google Play store on Android devices it will be listed as “tvfcuYOURMONEY.”

Simply enter in your current tvfcuONLINE Username and Password and follow the prompts to confirm your identity.

Under the “Transfer & Pay” menu, click “Pay Bills.” Then, select “Bills & Payments,” and click the date at the top of the upcoming payments list. This allows you to choose a custom range of dates to view and will show all scheduled payments within the dates you selected.

No. If you want to add accounts from other financial institutions, you can do so by adding them yourself. It is not an automatic feature and is entirely optional.

It means that your account needs to be “re-authenticated,” which just means the connection to the other bank or credit union’s website was interrupted.  If you go into the “more” menu, select “Tools,” then select “Settings,” you’ll be able to select “accounts” and then select the External Account.  Then “Update Login” information to revalidate.  You should see your balances for all accounts from that bank or credit union update.

Yes!  You will find your mortgage listed under your accounts, and if you want to visit the TruHome site for more detailed account info or to make a payment, just click on the “TruHomeMortgage” link under the “Accounts” menu.

SavvyMoney is a comprehensive, 100% free Credit Score program offered by your financial institution, which helps you stay on top of your credit. You get your latest credit score and report, an understanding of key factors that impact the score, and can see the most up to date offers that can help reduce your interest costs or lower your monthly payments.

SavvyMoney Credit Report provides you with all the information you would find on your credit file, including a list of current or previous loans, accounts, and credit inquiries.  You will also be able to see details on your payment history, credit utilization, and public records that show up on your account. Like Credit Score, when you check your credit report, there will be no impact to your score.

No, TVFCU uses its own lending criteria when making final loan decisions. However, the SavvyMoney tool can show you estimated savings opportunities on new and existing loans. Final rate, term, monthly payment, and other factors will be determined at the time of application.